BUS 365 Week 3 Quiz – Strayer



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Quiz 2 Chapter 3

Chapter 3 Data, Text, and Document Management


Multiple Choice

1. __________ consists of powerful software tools to discover and extract knowledge from text documents.
a) Document mining
b) Master data management
c) Knowledge mining
d) Text mining




2. What is the goal of data management?
a) To store data and documents in multiple locations to insure that they are accessible to everyone on demand.
b) To capture financial data in real-time from transactions and Web sites.
c) To provide the infrastructure and tools to transform raw data into usable corporate information of the highest quality.
d) To link databases of supply chain partners so all data can be shared.




3. As a general rule, in order to maximize earnings, companies invest in data management technologies that increase:
a) the opportunity to earn revenues.
b) the ability to cut expenses.
c) employee turnover.
d) both a and b




4. Which of the following is not a reason why managers and information workers may be constrained by data?
a) data are incomplete
b) data are stored in a data warehouse
c) data are out of context
d) data are so overwhelming that they require too much time to analyze




5. In the healthcare industry, data errors __________.
a) increase healthcare costs by billions of dollars
b) have minimized healthcare costs
c) have no impact on patient care
d) have been eliminated by the use of data warehousing




6. Each year, billions of dollars are wasted in the healthcare supply chain because of the lack of __________.
a) data synchronization
b) data processing
c) real-time data
d) document management




7. __________ is a structured approach for capturing, storing, processing, integrating, distributing, securing, and archiving data effectively throughout their life cycle.
a) Data mining
b) Data management
c) Metadata
d) Data visualization





8. According to the principle of __________, the more recent the data, the more valuable they are.
a) data uncertainty
b) 90/90 data use
c) diminishing data value
d) data in context

9. According to the principle of __________, data must be integrated, processed, analyzed, and formatted into “actionable information.”
a) data uncertainty
b) 90/90 data use
c) diminishing data value
d) data in context

10. According to the principle of __________, a majority of data lose much of their value after three months.
a) data uncertainty
b) 90/90 data use
c) diminishing data value
d) data in context

11. Although vendors may claim that their __________ solution creates “a single version of the truth,” this claim is probably not true.
a) master data management
b) RFID
c) data mining
d) client/server

12. Which is not a benefit of having a unified view of customers?
a) More accurate customer data to support marketing, sales, support, and service initiatives.
b) Better responsiveness to ensure that customer service representatives have up-to-date, reliable information on the customers.
c) Faster transaction processing by organizing the data in one location.
d) Better revenue management and more responsive business decisions.

13. Businesses that collect data about employees and customers have the legal duty to __________.
a) destroy that data after 30 days
b) protect that data
c) retain that data for seven years
d) Both a and b

14. All companies create __________, which are documents that record business activities and functions such as contracts, research and development, accounting source documents, memos, and customer/client communications.
a) business records
b) transactions
c) computer files
d) databases

15. A computer system organizes data into a hierarchy that begins with __________, which are the smallest unit of data a computer can process.
a) bits
b) attributes
c) fields
d) bytes

16. Customer name, invoice number, and order date are examples of __________.
a) attributes
b) bytes
c) sectors
d) primary keys

17. Which of the following best represents a unique identifier field or primary key?
a) zip code
b) customer last name
c) product type
d) product ID

18. Records can be arranged in several ways on a storage medium. The arrangement of records determines:
a) how individual records can be accessed.
b) how long it takes to access records.
c) how individual records can be accessed and how long it takes to access them.
d) the storage media used for storage.

19. In __________ file organization, which is the way files are organized on tape, data records must be retrieved in the same physical sequence in which they are stored.
a) direct
b) random
c) sequential
d) primary

20. Magnetic tape uses __________ file organization, whereas magnetic disks and DVDs use __________ file organization.
a) sequential; direct
b) primary; secondary
c) random; direct
d) random; sequential

21. __________ programs can provide access to all organizational data and overcome many of the problems associated with data file environments.
a) Sequential data
b) Database management
c) Business record
d) ISAM


22. Disadvantages of centralized databases are all of the following except:
a) they are vulnerable to a single point of failure.
b) when users are widely dispersed and need data manipulations, they can experience transmission delays.
c) when the centralized database computer fails to function properly, all users are affected.
d) much more expensive to set up and maintain than a distributed database.

23. An advantage of __________ is that they provide the response speed of localized files without the need to replicate all changes in multiple locations.
a) centralized databases
b) replicated databases
c) partitioned databases
d) file systems

24. Database management systems range in size and capabilities from the simple __________ to full-featured __________ solutions.
a) Microsoft Access; Oracle
b) Microsoft Excel; Microsoft Access
c) LANs; DB2
d) Oracle; DB2

25. Which is not an advantage and capability of a DBMS?
a) security
b) audit trail
c) backup
d) physical view

26. Being a smart company involves each of the following except: 
a) having on-demand access to relevant data.
b) being able to understand the data, usually with the help of data visualization tools.
c) organizing data in a centralized database management system.
d) using what you learn from the data to increase productivity or profitability.

27. The main difference between a database and data warehouse is that:
a) databases are designed and optimized to store data, whereas data warehouses are designed and optimized to respond to analysis questions that are critical for a business.
b) databases are designed and optimized to analyze data, whereas data warehouses are designed and optimized to store data for sharing.

c) databases are designed to detect trends in the data, whereas data warehouses are designed to support supply chains.

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